Envello
Permanent (5xx)

550 5.7.1

Message rejected as spam or policy violation

The receiving server's content or reputation filter rejected the message outright.

Common causes

  • Sending domain/IP has poor reputation.
  • Message content tripped a spam filter (spammy phrasing, broken HTML, no unsubscribe on bulk mail).
  • Missing or failing SPF/DKIM/DMARC.

What to do

  • Confirm SPF, DKIM, and DMARC all pass for the sending domain.
  • Check the sending IP/domain isn't listed on a public blocklist (Spamhaus, Barracuda, etc).
  • Review message content for spam-trigger patterns if this is happening broadly, not to one recipient.

Get the full Deliverability Debugging Checklist

← All SMTP error codes