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Permanent (5xx)

SES: Suppressed (Permanent)

Recipient on account-level suppression list

SES itself refused to even attempt delivery because this address already bounced or complained before and is on your account's suppression list.

Common causes

  • A previous hard bounce or complaint for this exact address.

What to do

  • This is SES protecting your sending reputation - don't manually remove addresses from suppression without a real reason to believe they're deliverable again.

Get the full Deliverability Debugging Checklist

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